Ordered before 23:00, shipped the same working day
General terms and conditions Deconet.eu
Article 1. Applicability
1.1 All offers, orders and agreements of Deconet.eu, based in Breda, are subject to these General Terms and Conditions (hereinafter: 'Terms and Conditions'). These Conditions will be sent to you on request.
1.2 Accepting an offer or placing an order implies that you accept applicability of these Terms and Conditions.
1.3 Deviations from the provisions of these Terms and Conditions are only possible after written notification or approval by Deconet.eu.
1.4 All rights and claims, as stipulated in these Terms and Conditions and in any further agreements for the benefit of Deconet.eu, are also stipulated for the benefit of intermediaries and other third parties used by Deconet.eu.
1.5 By using the Deconet.eu internet site and/or placing an order, the Buyer accepts these General Terms and Conditions as well as all other rights and obligations as stated on the internet site.
Article 2. Offers/agreements
2.1 All offers made by Deconet.eu are non-binding and Deconet.eu expressly reserves the right to change prices, in particular when required by (legal) regulations.
2.2 An agreement is only concluded after acceptance of your order by Deconet.eu. Deconet.eu is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, Deconet.eu will communicate this within ten (10) days after receipt of the order.
2.3 Deconet.eu cannot be held to its offers if the consumer should have understood, in terms of reasonableness and fairness and generally accepted views, that the offer or part of it contains an obvious mistake or slip of the pen.
Article 3. Prices and payments
3.1 The prices stated for the products and services offered are in Euros, including VAT and excluding shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing.
3.2 Deconet.eu offers various payment options. These can be divided into two categories.
3.3 In the case of payment by bank, the date of payment is the date on which the bank account of Deconet.eu is credited.
3.4 If the prices for the products and services offered increase in the period between the order and its execution, you are entitled to cancel the order or dissolve the agreement within ten (10) days of notification of the price increase by Deconet.eu
Article 4. Delivery
4.1 The latest delivery period is 21 days after receipt of the order, with the exception of prepayments where the latest delivery period is 21 days after receipt of payment. After exceeding this period, the other party will be notified of this as soon as possible and given the opportunity to dissolve the agreement or cancel the order. Any payments already made will be refunded within 14 days of the dissolution of the agreement.
4.2 Delivery of the products shall take place at the place and time when the products are ready for dispatch to you.
Article 5. Warranty
5.1 Deconet.eu guarantees that the goods to be delivered meet the usual requirements and standards that can be set for them and are free of technical defects.
5.2 The guarantee referred to above applies for a period of 3 months after delivery, unless otherwise agreed with the consumer.
5.3 A warranty period of 3 months after delivery applies to accessories and other accessories, unless otherwise agreed.
5.4 The guarantee referred to here does not apply when the defect has arisen as a result of injudicious or improper use or when, without written permission from Deconet.eu, the consumer or third parties have made changes or tried to make changes to the item or have used it for purposes for which the item is not intended.
5.5 If the good to be delivered was produced by a third party, the guarantee is limited to that provided by the producer of the good.
Article 6. Retention of title
6.1 Ownership of delivered products is not transferred until you have paid everything you owe Deconet.eu under any agreement. The risk in respect of the products is already transferred to you at the time of delivery.
Article 7. Intellectual and industrial property rights
7.1 You must fully and unconditionally respect all intellectual and industrial property rights vested in the products supplied by Deconet.eu.
7.2 Deconet.eu does not guarantee that the products delivered to you do not infringe any (unwritten) intellectual and/or industrial property rights of third parties.
Article 8. Dissolution, return, replacement
8.1 You have the obligation to check upon delivery whether the products comply with the agreement. If this is not the case, you must inform Deconet.eu in writing, stating reasons, as soon as possible and in any case within fourteen (14) days after delivery, or at least after observation was reasonably possible.
8.2 If you do not wish to purchase a product for any reason, you have the right to return the product within fourteen (14) days of notification to Deconet.eu. In this case, returns will only be accepted if the product and the original packaging are completely undamaged and in unused condition. You will also bear the costs of the return shipment.
8.3 Deconet.eu will refund the order amount (including shipping costs) within 14 days after notification of return.
8.4 It can always happen that something does not quite go as planned. We recommend that you first communicate complaints to us by emailing to info@deconet.eu. If this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From 15 February 2016, it will also be possible for consumers in the EU to register complaints through the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already pending elsewhere, you are free to file your complaint through the European Union platform.
Article 9. Orders/communication
9.1 Deconet.eu is not liable for misunderstandings, mutilation, delays or improper transmission of order details and messages resulting from the use of the Internet or any other means of communication in the traffic between you and Deconet.eu, or between Deconet.eu and third parties, insofar as they relate to the relationship between you and Deconet.eu, unless and insofar as there has been intent or gross negligence on the part of Deconet.eu.
Article 10. Personal data
10.1 Deconet.eu will record the data you provide in a file. These data will be used exclusively for the execution of your order. The personal data provided by you can be retrieved by e-mail and, at your request, amended or deleted.
10.2 Unless you have indicated that you appreciate this, your data will not be used to inform you about new offers and products or other information relevant to you. The processing of your data will be in accordance with applicable laws and regulations.
Article 11. Liability
11.1 If the goods delivered by Deconet.eu are defective, Deconet.eu's liability to consumers is limited to what is stipulated in articles 5 and 8 of these terms and conditions.
11.2 Deconet.eu is not liable if the damage is due to intentional and/or gross negligence and/or culpable action, or inexpert or improper use by the consumer.
11.3 Deconet.eu is never obliged to pay any compensation to the Buyer or others, unless there is intent or gross negligence on the part of Deconet.eu. Deconet.eu is never liable for consequential or trading loss, indirect damage and loss of profit or turnover.
11.4 If Deconet.eu , for whatever reason, is obliged to compensate any damage, the compensation will never exceed an amount equal to the invoice value relating to the product or service that caused the damage.
Article 12. Force majeure
12.1 Without prejudice to its other rights, Deconet.eu has the right, in the event of force majeure, at its own discretion, to suspend the execution of your order, or to dissolve the agreement without judicial intervention, by informing you of this in writing and without Deconet.eu being obliged to pay any compensation, unless this would be unacceptable in the given circumstances according to standards of reasonableness and fairness.
12.2 Force majeure means any shortcoming that cannot be attributed to Deconet.eu because it is not due to its fault and is not for its account by virtue of the law, legal act or generally accepted practice.
Article 13. Intellectual property
13.1 The Buyer expressly acknowledges that all intellectual property rights of displayed information, announcements or other expressions relating to the products and/or relating to the internet site belong to Deconet.eu , its suppliers or other claimants.
13.2 Intellectual property rights means patent, copyright, trademark, design and model rights and/or other (intellectual property) rights, including patentable or non-patentable technical and/or commercial know-how, methods and concepts.
13.3 The Buyer is prohibited from using, including making changes, the intellectual property rights as described in this article, such as reproduction, without the express prior written consent of Deconet.eu , its suppliers or other entitled parties, unless it is purely for private use in relation to the product itself.
Article 14. Other provisions
14.1 If you provide Deconet.eu with an address in writing, Deconet.eu is entitled to send all orders to that address, unless you notify Deconet.eu in writing of another address to which your orders should be sent.
14.2 When Deconet.eu allows deviations from these Terms and Conditions, whether tacitly or not, for a short or longer period of time, this does not affect its right to still demand direct and strict compliance with these Terms and Conditions. You can never assert any rights based on the fact that Deconet.eu applies these Terms and Conditions flexibly.
14.3 If one or more of the provisions of these Terms and Conditions or any other agreement with Deconet.eu should conflict with any applicable legal regulation, the provision in question will lapse and will be replaced by a new comparable provision permissible by law to be determined by Deconet.eu.
14.4 Deconet.eu is authorised to use third parties in the execution of your order(s).
Article 15. Applicable law and competent court
15.1 All rights, obligations, offers, orders and agreements to which these Conditions apply, as well as these Conditions, are exclusively governed by Dutch law.
15.2 All disputes between the parties will be exclusively submitted to the competent court in the Netherlands. Deconet.eu submits to the jurisdiction of the competent court of Deconet.eu's place of business.