With an order from €30,- your parcel will be shipped entirely free of charge within the Netherlands. For orders under €30,- you pay €5,95 for shipping costs. For other countries, please see the payment menu for shipping costs per country for different order values.

Our product range is available directly from stock. Ordered before 23:00 = shipped the same day = almost always delivered the next day (no delivery on Sundays).

IDeal
Payment with iDeal is possible with the following banks: ABN Amro, ING, Rabobank, SNS, Friesland Bank, Regio Bank, ASN, Triodos, Van Landschot and Knab.

Bancontact/Mister Cash & Maestro
Belgian customers can pay safely, easily, free of charge and without delay via their own bank with Bancontact/Mister Cash or Maestro.

Credit card (MasterCard & VISA)
You can pay easily and securely with your MasterCard or VISA credit card. Of course, we do not charge extra for paying by credit card.

When you order a product from us, you can rest assured that the product is of good quality. As standard, we give a 3-month warranty, with normal use, on all products we sell.

We advise you to keep the e-mailed order confirmation with your order number, as this information will enable us to deal with any complaints you may have.

If you have bought a product that has something wrong with it, please contact us, info@deconet.eu , so that we can try to provide an appropriate solution.

Send back?

Sometimes you may want to return an order. Perhaps because you don't like the product after all, or for some other reason.

Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

You will have another 14 days to return the package after cancellation. You will then be credited the full order amount including shipping costs. Only the return costs from your home to our return address are for your own account.

If you exercise your right of withdrawal, the product will have to be returned to us with all delivered accessories and - if reasonably possible - in its original state and packaging. To exercise this right, please contact us at info@klamboewinkel.nl We will then refund the order amount due within 14 days of notification of your return, provided the product has already been received back in good order.

Should the product be damaged or the packaging more damaged than necessary, we may charge you for this reduction in the value of the product. So please treat the product with care and make sure it is properly packed when you return it.

Product exchange?

Want to exchange your product? That's no problem at all. Request a return of the product you want to exchange via info@klamboewinkel.nl and order the replacement product in our webshop. However, you will bear the cost of returning the product yourself.

Return address:

Mosquito net shop.co.uk
Cypress Street 51
5038KS TILBURG

We have no physical shops where you can collect your order but only an online shop. Our office is located in Breda. The warehouse is fully equipped to deliver your order to your home as quickly and efficiently as possible. As a result, this warehouse is not set up to receive customers and so it is not possible to collect your order there yourself.

Yes, shipping is done by PostNL or DHL. If you are not at home, they will often try again at a later time. You can check the status via the track&trace link.

Want to experience the different fabrics for yourself? Request a free sample card to see and feel the structures and qualities of polyester, cotton and bamboo. Send an e-mail to info@deconet.eu with your postal address, and we will send the sample to you.

Yes, but that only works if you also have your correct enter e-mail address.

No way, even if you were to order multiple mosquito nets.

For 20 years we have guaranteed to deliver a good product to you quickly and correctly. Always without a guarantee brand, to avoid unnecessary costs for you. Our customers are very satisfied, as feedback has shown. And in the unlikely event of a problem, we solve this very well and obligingly for you.